Terms of Use

Acceptance of Terms

By accessing or using this website, contacting KeenEyeIT through online forms or email links, or using any public-facing KeenEyeIT online materials, you agree to these Terms of Use.

About KeenEyeIT

KeenEyeIT provides managed IT services, cybersecurity support, networking, cloud infrastructure support, infrastructure modernization, healthcare IT consulting, and business technology consulting.

Information on this website is provided for general business and informational purposes. It does not create a client relationship, service obligation, warranty, or binding commitment unless confirmed in a separate written agreement signed or accepted by KeenEyeIT.

Use of the Website

No Emergency or Guaranteed Response

This website and its contact methods are not intended for emergency service requests, urgent security incident reporting, or guaranteed real-time support.

Existing clients should use the official support channels, escalation procedures, and service request methods defined in their applicable service agreement or onboarding materials.

Service Information

Descriptions of services, capabilities, tools, technologies, security practices, or compliance support are provided for general informational purposes and may change over time.

Specific deliverables, service levels, pricing, response times, exclusions, responsibilities, warranties, and support obligations must be defined in a separate written agreement.

Client Systems and Security Responsibilities

Technology and cybersecurity outcomes depend on many factors, including client participation, approved budgets, user behavior, licensing, system condition, vendor limitations, and implementation scope.

• Clients remain responsible for business decisions, user conduct, and internal governance.
• Security recommendations require timely approval and implementation to be effective.
• No technology provider can guarantee complete prevention of outages, breaches, data loss, or unauthorized access.
• Managed services do not replace cyber insurance, legal counsel, regulatory counsel, or executive risk management.

Healthcare, HIPAA, and Compliance Information

KeenEyeIT may support healthcare and regulated clients through security-minded technology services. Website content referencing HIPAA, compliance, cybersecurity, or data protection is informational only and does not constitute legal, regulatory, or compliance advice.

Any HIPAA-related service relationship, business associate obligations, protected health information handling requirements, or compliance responsibilities must be defined in the applicable written agreement and, where required, a Business Associate Agreement.

Intellectual Property

Unless otherwise stated, this website and its content, including text, graphics, branding, layout, logos, service descriptions, and design elements, are owned by or licensed to KeenEyeIT and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, publish, distribute, sell, or exploit website content without prior written permission from KeenEyeIT, except for limited personal or internal business review.

Third-Party Links and Services

This website or KeenEyeIT communications may reference third-party websites, products, vendors, platforms, or services. Third-party resources are provided for convenience only.

KeenEyeIT is not responsible for third-party content, availability, security, privacy practices, service changes, or performance unless expressly agreed in a written client agreement.

Disclaimer of Warranties

This website and its public content are provided on an “as is” and “as available” basis. KeenEyeIT makes no warranties or representations that the website will be uninterrupted, error-free, secure, current, or free from harmful components.

To the maximum extent permitted by law, KeenEyeIT disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, KeenEyeIT shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to use of this website or reliance on public website content.

This limitation does not alter any liability terms contained in a separate written agreement between KeenEyeIT and a client.

Privacy

Use of this website may involve the collection or processing of certain information. Please review our Privacy Statement for information about how we collect, use, protect, and disclose information.

View the KeenEyeIT Privacy Statement

Changes to These Terms

We may update these Terms of Use from time to time. Changes become effective when the revised terms are posted on our website, unless otherwise stated.

Your continued use of the website after changes are posted means you accept the updated terms.

Governing Law

These Terms of Use are intended to be governed by the laws of the State of Alaska, without regard to conflict of law principles, unless a separate written agreement states otherwise.

Contact Us

Questions about these Terms of Use may be directed to: